Job Description
Operations Coordinator
Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.
40 Hours/WeekThis position is primarily responsible for coordinating and supporting daily maintenance schedules and operations. You are responsible for providing professional, courteous guest service to our Clients, vendors and staff and assisting supervisor’s and manager’s where services need attention. Your position will also be responsible for completion requests by your fellow office associates. Manage employees schedule and call offs. Be the main point of contact for clients and directly assist them when needed.Responsibilities include, but not limited to:Maintains relationships with clients, team members, and vendors on a professional level at all times.
Answers incoming calls professionally, timely and transfers to the appropriate individual.
Strives to provide quality service and demonstrates attention to detail.
Notifies Manager immediately of emergencies and safety issues that can cause harm.
Conducts daily courtesy next day follow up calls to residents following completed repairs.
Prepares and monitors notices and reports daily per company policies.
Maintain property records to ensure compliance with all Fire, Health and Safety ordinances.
Requirements for this position consist of:Customer Service Experience
Administrative Experience
Background in Customer Service preferred
Bilingual (English/Spanish) preferred
Gather, analyze and resolve problems efficiently
Ability to display a high level of initiative, effort and commitment towards completing assignment efficiently and within a timely manner
Ability to read, comprehend and follow applicable policies, procedures and directives
Consistently perform all job responsibilities at a satisfactory level
Organization and multitasking is a priority
Proactive, helpful, and can-do approach
Demonstrates professionalism and attention to detail
Work RemotelyNo
Job Type: Full-timePay: $ - $ per hourExpected hours: 40 per weekSchedule:Monday-Friday
Experience:Bilingual (English/Spanish preferred)
Work Location: In person. Glendale, CA